by JW | Aug 4, 2026 | Briefing
Organizations spend enormous amounts of time trying to improve their perception. They invest in dashboards, market research, customer feedback, competitive intelligence, and AI-powered analytics—all in pursuit of seeing reality more clearly. Those investments matter....
by JW | Jul 13, 2026 | Briefing
For the past couple of years, most conversations about AI have centered on productivity. Organizations are using AI to write faster, search faster, summarize faster, automate repetitive work, and help employees accomplish more in less time. Those are meaningful...
by JW | Jun 29, 2026 | Briefing
What makes one leader wise and another merely experienced? We often assume wisdom comes with age. It doesn’t. If it did, every older leader would be wise. I’ve worked with hundreds of leaders over the course of my career. Some seemed remarkably wise for...
by JW | Jun 15, 2026 | Briefing
Some of the most important organizational information exists only in people. For decades, organizations have invested billions of dollars in information systems. They capture financial transactions, customer interactions, inventory levels, operational metrics, and...
by JW | Jun 1, 2026 | Briefing
For most of human history, reality has been ahead of our explanations. People navigated by the stars long before they understood them. Physicians discovered practices that saved lives before science could explain why. Humanity watched apples fall from trees for...
by JW | May 18, 2026 | Briefing
Each of us pays rent on yesterday’s decisions. This weekend, I rented a 15-foot U-Haul to help my mother clear out the last of her condominium before replacing the flooring. We loaded it with furniture, boxes that hadn’t been opened in decades, and the...
