Diary of a Mad Management Consultant

What felt like an inconvenience turned out to be a reminder that experience has a way of making difficult situations feel surprisingly ordinary.

Some of the best solutions work so early that there’s eventually nothing left to solve.

Sometimes one shopping trip tells you everything you need to know about an organization’s culture.

FIFA’s plan to sell commercial rights lasted 72 hours. Here’s the free leadership lesson.

A personal observation about environment, habits, and better decisions.

Measles wasn’t the only thing we thought we’d eliminated. Organizations have diseases too—and they have an unsettling habit of coming back when leaders stop paying attention.