by JW | Apr 6, 2026 | Briefing
The instinct to simplify is almost always wrong. Over the past several weeks, I’ve noticed a recurring pattern in conversations about organizational design and management systems. At some point—often immediately after a system is introduced—the same request emerges:...
by JW | Mar 16, 2026 | Briefing
Friday night a Kona storm rolled across Maui and knocked out the power. For nearly twenty hours the lights were out. The street outside our condo flooded, and for a while it was impossible to drive anywhere—even if we wanted to. Inside, however, everything was...
by JW | Mar 12, 2026 | Perspective
The Difference Between Complicated and Complex When strategy stalls, leaders often search for someone who can diagnose the problem and fix it—like calling an auto mechanic for a broken engine. It’s an understandable instinct. Many of the problems we encounter in...
by JW | Mar 7, 2026 | Perspective
The Opportunity Artificial intelligence has quickly become one of the most talked-about technologies in modern business. Leaders everywhere are experimenting with new tools designed to automate tasks, analyze data, and accelerate decision-making. Most of these efforts...
by JW | Mar 2, 2026 | Perspective
The debate over hybrid work has produced an impressive amount of certainty. Some leaders insist organizations function best when employees return to the office. Others argue fully remote work is the inevitable future of knowledge work. Both views capture part of the...
