by JW | Mar 12, 2026 | Perspective
The Difference Between Complicated and Complex When strategy stalls, leaders often search for someone who can diagnose the problem and fix it—like calling an auto mechanic for a broken engine. It’s an understandable instinct. Many of the problems we encounter in...
by JW | Mar 7, 2026 | Perspective
The Opportunity Artificial intelligence has quickly become one of the most talked-about technologies in modern business. Leaders everywhere are experimenting with new tools designed to automate tasks, analyze data, and accelerate decision-making. Most of these efforts...
by JW | Mar 2, 2026 | Perspective
The debate over hybrid work has produced an impressive amount of certainty. Some leaders insist organizations function best when employees return to the office. Others argue fully remote work is the inevitable future of knowledge work. Both views capture part of the...
by JW | Feb 24, 2026 | Perspective
Many companies say their people are their greatest asset.Few design their strategy as if that were actually true. Every organization must decide where its competitive advantage will come from. Some build their strategy around the products they offer. Others focus on...
by JW | Feb 16, 2026 | Perspective
Why Innovation Is Hard for Most Organizations Imagining something that has never been imagined is one of humanity’s rarest talents. Yet the environments required for that kind of thinking are surprisingly fragile. Even the most thoughtfully designed organizations face...
by JW | Feb 6, 2026 | Perspective
Why We Need Yet Another Model for Organizational Design The world does not need another organizational design model. At least, that is what I might have said years ago. The field is already crowded with useful frameworks—from Galbraith’s Star Model to McKinsey’s 7S...
